Exceptional Experiences Exceptional Results.
A specialized operating division, Echelon Luxury & Lifestyle, provides our partner hotels and resorts with a best-in-class operational foundation for a diverse portfolio of properties from mountain leisure to destination beaches to urban centers. This foundation of market experts enables your business to operate seamlessly and delivers a consistent and memorable guest experience that drives loyalty while continuously optimizing to drive above-market results.
diverse experience
Market Expertise
Leisure
Resorts
Centers
our capabilities
Hospitality Operations
Our in-market leadership teams expertly manage the day-to-day operations of your hotel, ensuring seamless execution across all areas.
- Management
- Technical Services
- Facilities Management
- People Support
- Risk Management
- Legal
Commercial & Marketing Strategy
Our dynamic team of leaders drives top-line revenue growth through strategic initiatives, deep industry relationships, and partnerships.
- Regional Sales
- Regional Marketing
- Leadership
- Programming & Partnerships
- Customer Relationship Management
Distribution & Digital
Utilizing HHM Hotels' proprietary revenue management, e-commerce, and business intelligence systems, our team consistently delivers above-market returns.
- Revenue Management
- Distribution
- eCommerce
- Digital Performance
- Email Marketing
Investment & Asset Management
With deep expertise and market insight, we source, underwrite, and manage investment opportunities for our partner private equity firms and publicly traded REITs, acquiring, developing, and positioning hotels for success.
- Investments
- Asset Management
- Capital Structure Support
- Business Plan Development
- Bottomline & Topline Thesis Formation
Process & Technology
HHM Hotels leverages best-in-class technologies to ensure consistent processes and seamless integrations across all platforms.
- Finance & Accounting
- Information Technology
- Systems Integration
- Transitions
Restaurants & Bars
A full-service food and beverage team, offering end-to-end support across development, planning, and execution. Our expertise increases profitability for owners and ensures long-term success, shaping the next generation of inspired food and beverage spaces.
- Concept Development
- Menu Planning
- Operations
- OS&E Planning
Brand Strategy
A scalable brand strategy studio offering support from pre-opening and repositioning to culture development and brand experience mapping.
- Brand Strategy
- Hotel Repositioning
- Brand Experience
- Brand Culture Integration
- Creative Services